Where to manage your plan
Open Settings → Billing and choose Manage plan.
Changes that can apply immediately
A plan change can apply immediately only when both conditions are true:
- the target plan is a strictly higher tier; and
- the change does not move from annual billing to monthly billing.
After Stripe confirms an immediate change, PriceDNA updates the active plan and monthly analysis quota.
Changes that are scheduled
The following changes take effect at the end of the current paid period:
- moving to a lower tier;
- changing the billing interval without moving to a higher tier;
- every annual-to-monthly change, even when the target tier is higher; and
- canceling a paid plan and moving to Free.
Your current plan and remaining quota stay active until the scheduled effective date.
Annual-to-monthly changes
An annual subscription remains active through its annual commitment. Moving from any annual plan to any monthly plan is scheduled for the annual renewal boundary and does not immediately reset or increase quota.
An annual customer who needs more analysis volume before renewal can move to a higher annual tier. Max customers may also use an available one-time top-up.
Billing confirmation
Stripe is the source of truth for final charges, taxes, credits, payment status, and billing dates. PriceDNA shows the target plan, quota, and timing, but does not calculate or promise the final amount before Stripe confirms it.